Say Hello to Smarter Conversations! Revolutionize Your Customer Experience.
In the world of modern business, speed and personalization win the game. Customers expect instant replies, real-time updates, and to be engaged where they are — and let’s be real, they’re on WhatsApp.
That’s why we’re thrilled to announce a powerful new upgrade to EsharaCRM:
Native WhatsApp Integration, built directly into your CRM dashboard.
From smart automation to deep analytics and multi-agent chat support, this feature turns WhatsApp into a full-scale communication powerhouse for your sales, support, and marketing teams — all while keeping everything connected to your CRM records.
Whether you’re closing deals, sending reminders, or providing stellar customer support — now, you can do it all seamlessly within EsharaCRM.
Why WhatsApp? Why Now?
At EsharaCRM, we understand the power of personalization and real-time communication. With WhatsApp now fully integrated, your business can:
- Send and Receive Messages Natively:
No need to switch tabs or platforms. Conversations happen directly inside your CRM. - Automate Outreach:
Set up WhatsApp messages as part of your workflows — follow-ups, welcome messages, payment reminders, appointment confirmations, and more. - Link Conversations to Contacts
Every chat is automatically synced and linked to the corresponding lead, opportunity, or customer profile. You’ll always have context at your fingertips. - Track Engagement Metrics:
See who’s reading, replying, and clicking — so your sales and support teams can refine their strategy based on real insights.
How It Works!
The WhatsApp integration is powered through the official WhatsApp Business API — ensuring your communication is reliable, secure, and scalable. Here’s what you can expect from the integration in EsharaCRM:
- Verified Business Messaging:
Build trust with customers by sending messages from a verified WhatsApp Business account. - One-Click Messaging:
Send personalized templates or quick replies right from the contact or lead page.
- Automated Notifications:
Trigger WhatsApp messages through EsharaCRM’s built-in automation engine.
- Centralized Chat Interface:
View all customer chats from multiple agents or departments in a unified interface.
Built on the Official WhatsApp Business API
We’ve built this integration on top of the official WhatsApp Business API — not third-party hacks or browser extensions. That means:
- End-to-end encryption
- Verified sender IDs
- Scalable for thousands of messages/day
- Compliance with WhatsApp’s business policy
Perfect for Sales, Support, and Marketing
Imagine this:
- A sales agent instantly messages a lead once they fill out a form on your website.
- A support rep answers product questions in real-time, all without leaving EsharaCRM.
- A marketing campaign sends out a personalized WhatsApp blast to announce a flash sale — and tracks responses instantly.
Whether you’re a startup or a large enterprise, WhatsApp in EsharaCRM empowers your team to Communicate better, Faster, and Smarter!
Getting Started!
Setting up WhatsApp in EsharaCRM is a guided process. Here’s what it involves:
- Register for WhatsApp Business API Access:
We help you apply for a verified WhatsApp Business number through Meta (Facebook Business Manager). - Connect to EsharaCRM:
Join EsharaCRM and Scheduled a FREE CALL now! - Define Templates:
You can create and submit pre-approved message templates directly in EsharaCRM. WhatsApp must approve all templates used for initial outbound messages. - Build Your Flows:
Use our workflow builder with EsharaAI to tie WhatsApp actions to your business logic. - Start Chatting:
Your team can now use the integrated WhatsApp panel to communicate in real-time — all from within EsharaCRM.
The Eshara Edge: What Sets Us Apart?
Unlike other CRMs, EsharaCRM is extensible framework that gives you ultimate control.
With WhatsApp integration, we’ve gone even further by ensuring:
- Smart automations tailored to your business flow
- Unified dashboards with real-time updates
- Custom message templates and smart variables
- Full compliance with WhatsApp Business guidelines
Ready to Supercharge Conversations?
EsharaCRM’s WhatsApp integration isn’t just about sending messages — it’s about transforming the way you connect, convert, and care.
If your team values speed, context, and personalization — this is your next power tool.
Let’s talk — on WhatsApp, of course:
Book a live demo or speak with our onboarding team today and get WhatsApp up and running on your EsharaCRM system in days, not weeks.
Cool