1. Introduction

At Eshara.io, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or use our cloud-based business solutions—including CRM, VoIP, and automation tools.

2. Information We Collect

  • Personal Data
    When you contact us, register an account, or use our services, we may collect information such as your name, company, email address, phone number, and other relevant identifiers.
  • Usage & Device Information
    We collect data about how you use our platform, including IP address, browser type, operating system, access times, and pages visited. This helps us optimize performance and enhance user experience.
  • Cookies & Tracking Tools
    Our website uses cookies, web beacons, and similar technologies to track usage behavior and personalize your experience. You can adjust cookie settings at any time via your browser.

3. How We Use Your Information

We use your data to:

  • Enforce terms, protect user rights, and meet legal obligations
  • Deliver, manage, and optimize our services
  • Communicate service updates, support, and relevant offers
  • Analyze user activity for platform improvement

4. Information Sharing and Disclosure

  • With Service Providers
    We share necessary information with trusted partners who assist in hosting, analytics, communications, and security.
  • Legal Compliance
    Your data may be disclosed to comply with regulatory requests or enforce legal rights.
  • Corporate Events
    In the case of mergers, acquisitions, or restructuring, your information may be part of the transferred assets.

5. Data Security

We implement robust technical and organizational safeguards—including encryption, secure access protocols, and regular audits—to ensure your information remains safe from unauthorized access or disclosure.

6. Your Rights and Choices

  • Access & Correction
    You may request to review or correct the personal data we hold about you.
  • Marketing & Cookie Preferences
    You can opt out of marketing emails or manage cookie preferences through your browser.
  • Contact & Support
    For questions or requests regarding your data, email us at support@eshara.io.

7. Updates to This Policy

We may revise this Privacy Policy to reflect changes in our services or applicable laws. Updates will be posted on this page, and continued use of our services implies your acceptance.

8. Contact Us

For privacy-related inquiries, contact: support@eshara.io